It’s really important to us to build tools
that save energy specialists’ time. So their input is like gold to the tech team. They are the people who deal with our members,
and it’s really important that we work closely with them to understand how we can automate
things to, one, make their lives easier and also the members’ lives easier as well.
So every project we have, there will usually be an energy specialist allocated to that
project, and they’ll see it all the way through. And their experience is invaluable.