Do you receive an energy concession off your power bill? Should you? It was highlighted in the recent Queensland budget that only 7 in 10 eligible people take advantage of the energy concessions. Also, many people who are receiving concessions believe that they will lose the
concession if they change retailers. This means that last year 57,000 eligible people did not utilise any electricity concession, which equates to just over $19 million of unclaimed concessions. These concessions are in place to support different groups of Queenslanders in dealing with rising cost of living pressures. These
concessions include; Seniors Card Holders – This concession is
available to those that have supported the state and are now retired. Gold Card Holders Veterans are entitled to a concession through the Department of Veterans’ Affairs. Pension Concession Card Holders – Those who currently qualify for a Pension Concession Card or a Commonwealth Healthcare Card are eligible for a concession. There is also an asylum seeker assistance for those with an Immicard. It is a shortfall of the system that concessions are not applied automatically to accounts
but your retailer should have systems in place to ensure customers are aware of their entitlements.
If you are currently receiving a concession and you want to change retailer then you will receive this concession with the new retailer. Your concession is not from the individual
retailer but from the government. If you would like to better understand your
entitlements and make sure you receive them then call our QLD-based customer service team on 1800 040 168.